RealRank Support

We typically respond within 24 hours

Frequently Asked Questions

Why can I only rate my own phone?

RealRank is built on verified ownership. Your device is automatically detected so only people who actually own a phone can rate it — this is what makes our rankings trustworthy.

How do I delete my account?

Open the app → Me tab → scroll to the bottom → tap Delete Account. Your personal data will be permanently removed. This action cannot be undone.

My device wasn't detected correctly. What do I do?

Contact us at the email below and tell us your device model. We'll help you get matched to the correct phone listing.

Can I edit or delete my rating?

Each user can submit one rating per phone. Account deletion will anonymize all associated ratings.

The app crashed or I found a bug.

Please email us with your device model, iOS version, and a description of what happened. We'll fix it as soon as possible.

Contact Us

For any questions, feedback, or account issues, email us at:
j576439854@gmail.com

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